Heita
Oshana on WhatsApp.
For the ~90% of Namibian farmers who won't download an app, Heita is Oshana's WhatsApp persona. Same bounded corpus, same source citations, same refusal to invent answers. Different surface — meeting people where they already are.
96% of Namibian smartphone users have WhatsApp. The gesture model — voice notes, photo sharing, share-to-group — is already learned. Heita lives where the users already live.
WhatsApp Business API registration takes 4–6 weeks. The advisor backend the bot reuses is already live at /advisor. Pilot launch is planned for the AIC semi-final window.
Cooperative coordinators (Frans, Tuyenikelao) install the app, then forward Heita conversations and programme share-cards via WhatsApp to their nine-, fifteen-, fifty-member groups. One install, dozens of farmers served.